Team Spirit This is
sometimes called the culture or
atmosphere of the team and is defined by how it feels to be in the team.
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
1
Invest time in the team
2
Have a strong sense of team identity
3
Create a positive team atmosphere
4
Take pride in the team
5
Build a collaborative working climate
6
Put the success of the team above our own
interests
7
Display loyalty to the team
8
Create a strong sense of self belief and
confidence
Relationships A good team is based on the quality of relationships and how well people ‘get on’.
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
9
Invest time in building relationships
10
Know each other well (the people behind their
jobs/roles)
11
Give each other praise
12
Support each other without needing to be asked
13
Trust each other
14
Take action to resolve matters quickly when
conflict arises
15
Work through conflicts to create win:win results
16
Get the best out of each other
17
Value each other's differences
18
Respect each other
19
Have confidence in each other
20
Enjoy working together
Delivery This dimension looks at how the team works together in order to get done what needs to be done.
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
21
Work within a set of known and agreed team
values/rules
22
Each do our fair share of the work
23
Work collaboratively
24
Work well together under pressure
25
Show commitment to the team's objectives
26
Develop clear delivery plans
27
Have clear and simple measures of achievement and progress
28
Regularly measure progress against plan
29
Focus on delivering results
30
Actively hold each other to account
31
Celebrate success
32
Feel empowered to make things happen
33
Do what we say we will do - are accountable
34
Display commitment to excellence
35
Show willingness to accept a new challenge
Purpose and
Objectives This refers to the team’s need to have a clear understanding of both what their mission is and also what it means to the team members on a day to day basis.
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
36
Understand the team's vision
37
Have a clear sense of 'team purpose' (as opposed
to a broader organisational purpose)
38
Take ownership of the team's purpose, objectives,
approach and deliverables
39
Work to clear objectives that support the
achievement of the team's vision
40
Believe our objectives are realistic
41
Know the team's priorities
42
Know where we add value
Communication This is a critically important dimension and is related to the flow of information and the volume of information that people have to do their job. Do people know what is going on?
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
43
Provide each other with the information we need
44
Have open and robust discussions about business
issues
45
Say it as it is - are honest, in a respectful way
46
Provide each other with constructive feedback
(positive and critical)
47
Openly talk about difficult issues
48
Really listen to each other
49
Value the contributions, viewpoints and opinions
of all team members
50
Share our true beliefs and how we feel
51
Review the relevance, content and usefulness of our
meetings
52
Maximise time spent in meetings
53
Leave meetings with clear outputs (who is doing
what by when)
54
Effectively use emails
55
Have clear communication processes
Role Clarity Being clear about where each team member contributes and how collectively they have (and deploy) the right blend of skills is an important foundation stone for great team work.
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
56
Have clearly defined roles and responsibilities
57
Understand each other's roles
58
Know what is expected of each other
59
Use our unique contributions/skills every day
60
Individually 'step up' to lead the team when the
need arises
61
Have the right mix of skills
62
Have the right balance of technical skills
Problem
Solving and Decision Making Teams face problems daily and their ability to deal effectively with them ensures continued progress.
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
63
Take action to resolve problems promptly
64
Focus on solving issues, not blaming others
65
Involve appropriate people in the decision making
process
66
Make effective decisions which ensure team members'
'buy-in'
67
Make decisions at the right level
68
Effectively gain alignment around decisions
Development
(Team and Individual) Continually striving to be even better, both individually and as a team, prevents stagnation and underpins the creation of an even better future.
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
69
Willingly spend time to help each other learn and
develop
70
Create an environment where people can flourish and
grow
71
Have a reputation for development and learning as a
team
72
Challenge how things are done, in order to make
things better
73
Seek out new ideas that will improve performance
74
Share best practice and learning with each other
75
Review how we work together
76
Review our collective performance
77
Create a culture of continuous improvement
Cross
Functional Working Rarely do teams work in isolation and their ability to work cross functionally, up and down stream, drives organisational growth and effective strategic implementation.
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
78
Value outside opinion
79
Have a good external reputation
80
Know the goals of other functional teams
81
Build good working relationships with other teams
82
Take time to understand the needs, expectations and
challenges of other teams
83
Openly share information with other teams
84
Seek win:win solutions with others beyond own team
Customer
Focus This dimension refers to a team's
ability to understand and meet / exceed its customers' expectations.
We...
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree
85
Put our customers first
86
Build effective working relationships with our
customers
87
Understand the needs and expectations of our
customers
88
Invite feedback from customers
89
Take
action to improve service before complaints arise
